Weekend Front Desk Receptionist (Full-Time)
$18 - $19 per hourFirstService Residential Careers
Full-Time Front Desk
As a Front Desk Associate , you'll be responsible for providing exceptional customer service. Meets and greets residents; Able to understand and react to emergency response and access control procedures; Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
Provides exceptional customer service.
- Meets and greets residents; Able to understand and react to emergency response and access control procedures; Assists with general concierge services and performs administrative clerical, W or d and Excel document work.
- Walks the building premises as directed for monitoring purposes
- Monitors and controls access to the building
- Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
- Provides general concierge services as well as administrative clerical work when needed
- Helps maintain a safe and secure environment throughout the building/property(s)
- Walks the building premises as directed for monitoring purposes
- Demonstrates excellent customer service, communication and time management skills.
- Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
- Command of information system hardware/software is preferred
- Strong customer service and interpersonal skills required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
- Ability to quickly and easily navigate the property/building as required to meet the job functions
- The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
- Must have the ability to detect auditory and/or visual emergency alarms
- Occasional overtime may be required
- Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others . In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match . Occasional travel may be required to attend training and other company functions.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. we will respond in accordance with Local Law 144, within 30 days.
$18 - $19 per hour
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