Head of Programme Management

Support the Program Director as a member of the GME program leadership team

Develop knowledge of ACGME Core and Program Requirements, policies, and procedures

Assist with accreditation efforts, educational programming, and resident/fellow support

Recruit and onboard trainees

Develop projects and manage program financials

Maintain databases and communicate with faculty and trainees

Manage internal and external program relations

Track and gather accreditation data and complete surveys/reports

Arrange ACGME site visits, self-studies, and special reviews; maintain Program Evaluation Committee minutes and action items

Maintain ERAS; register for NRMP and SOAP; confirm quotas; distribute applications; organize recruitment days; communicate with applicants; schedule interviews and rank meetings

Enter and monitor resident/fellow schedules and call schedules; manage leave and coordinate with affiliated sites; run work-hour compliance reports

Liaise between the Program Director, residents/fellows, GME Office, and internal/external stakeholders

Assist residents/fellows with program questions and administrative matters

Work with the Program Education Committee on curricula, workshops, and bootcamps

Create, distribute, and track evaluations; report conference attendance to the Clinical Competency Committee

Set up conferences and distribute orientation materials

Prepare communications, update websites, schedule meetings, prepare agendas and materials, take minutes, and distribute them

Review budgets, track professional development accounts and spending, prepare projections, arrange travel, and prepare reimbursement reports

Distribute and interpret policies and procedures

Track leaves, submit ACGME temporary increases, collect credentialing documents, monitor licensure and required training, and prepare J-1 visa documentation

Organize resident/fellow education, wellness, and social events; manage event arrangements, swag, address lists, and applicable examinations

Requirements

Associate degree or equivalent experience

0-2 years’ experience of office administrative experience, preferably in a healthcare and/or education setting

Experience in general medical education and/or leadership management, human resource experience preferred

Equivalent combination of education and/or work experience considered

Demonstrated strong organizational skills with attention to detail

Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy

Strong customer service skills when working with internal and external customers

Ability to develop strong collaborative relationships

Demonstrated written and verbal communication skills

Strong administrative management skills

Proficient with Microsoft Office

TAGME certification preferred but not required

Core Competencies
Demonstrates strong organizational and administrative management skills, with the ability to support program leadership, manage complex scheduling, and maintain effective communication with internal and external stakeholders. Proficient in managing accreditation processes and developing collaborative relationships within a medical education environment.

Highest-signal resume keywords

ACGME Core Requirements Knowledge

Accreditation Support

Microsoft Office Proficiency

Strong Organizational Skills

Customer Service Skills

ATS Optimization Keywords
Hard Skills

Accreditation Data Tracking

Program Financial Management

Database Maintenance

Event Management

Scheduling Coordination

Soft Skills

Strong Communication Skills

Multitasking Ability

Collaborative Relationship Development

Attention to Detail

Certifications & Qualifications

TAGME Certification

Industry Keywords

Graduate Medical Education

Healthcare Administration

Educational Programming

Resident Support

Program Evaluation Committee

Tools & Technologies

ERAS

NRMP

SOAP

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