Head of Operations Management (m/w/d)

Job Description The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The District Manager reports directly to the Service Manager.
Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to drive performance and accountability.
Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.
3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.

• Strong communication, customer service, and conflict resolution skills.
• Operate vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.

• Travel frequently within the branch area to customer sites
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.
At Alsco, our diverse workforce drives performance, innovation, and exceptional service. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.
Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.