Head of Service Management

Job Description Pay Range $20-$23 Hourly

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer. Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards.
Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
Post notices to vacate and other community communication, if applicable.
Responds to resident requests per company standards.
Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.

Basic computer skills/knowledge required to perform job functions.
Regularly performs manual, task-oriented work under direct supervision.
Operation of a motor vehicle onsite, if applicable.
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