Head of Operations & Business Management

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company—payroll, expenses, benefits, and computers—so you can manage and automate every part of the employee lifecycle in a single system.
Business Operations drives Rippling’s most impactful initiatives and shapes product development, go‑to‑market strategy, and customer operations. The team excels at structuring ambiguity, aligning stakeholders, and delivering operational excellence.
Successful candidates will drive crucial business outcomes, lead 0‑to‑1 initiatives, and execute on the company’s strategic decisions.
Identify hotspots that require intervention and collaborate with business leaders to strategize and implement solutions.
Develop and optimize monetization strategies, including pricing and packaging, to position our products competitively and accelerate growth.
Partner with engineering, product, go‑to‑market, sales, and other functions to launch new initiatives and improve operations through systems, processes, and product changes.
Analyze relevant data; Work with finance and revenue ops to standardize and distribute key operating metrics for the business.
8+ years of experience in management consulting, business operations, venture capital, private equity, or entrepreneurship. Ability to operate at all altitudes—from strategy and vision with executives to troubleshooting operations with contributors.
~ Rippling is an equal‑opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, gender identity or expression, age, sexual orientation, veteran or military status, or any other legally protected characteristic. We provide reasonable accommodations for candidates with disabilities who require assistance during the hiring process. Employees working onsite are expected to work in the office at least three days a week, which is an essential function of this role.