Head of Facility Management

RSC Facility Manager

The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance.

Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace’s Vision, Mission and Values.

Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness.

Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades.

Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems.

Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks.

Plan, lead, and coordinate facility-related projects to meet evolving business demands.

Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company’s bottom line.

This is our number one priority, and we will support programs and initiatives that focus on this commitment. Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.

Be an active participant in contributing to a successful safety culture in the facility.

5-10 years of experience in facilities or distribution management is required.

5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred.

Technical knowledge – proficient understanding of building systems, codes, maintenance and regulatory requirements.

Software proficiency – familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management.

Certifications preferred – Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement.

Strong knowledge of Microsoft Word, Outlook and Excel.

Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances.

Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire

Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Adoption cost reimbursement

Benefits are provided in compliance with applicable plans and policies.

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position.