PCT - Emergency Department

Patient Access Technician (PAT)

At MultiCare, you're more than just a job title you're part of a team built on trust that cares for each other, our patients and our communities. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

01, Shift: Variable, Schedule: 12 hr shifts

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience.

You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements

You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process

You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas

You will complete comprehensive bedside or telephone interviews with patient, relative, or their representative to obtain pertinent demographic insurance and/or third party liability information

You will perform eligibility verification and resolves any discrepancies, determine need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Graduate of health vocational program such as patient access, medical assistance, medical billing and insurance or medical general, required

One year of admitting, billing, registration or custom service experience may be considered in lieu of education

About MultiCare Off Campus Emergency Departments

MultiCare's Off-Campus Emergency Departments provide state-of-the-art, neighborhood-focused ER care across Washington. Staffed by experienced physicians, nurses and clinical teams, these facilities deliver efficient, compassionate emergency care in convenient community locations. Our teams ensure patients receive comprehensive, high-quality support where they live, work and play.

Rooted in the local community

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.