Receptionist/Front Desk/Billing
Crystal Springs Resort
Front Desk AgentCrystal Springs Resort is looking for friendly upbeat individuals who have a love for hospitality and customer service to fill the Front Desk Agent position. The Front Desk Agent will insure a positive first impression for our internal and external guests and assist guests with any requests in a courteous, friendly, professional manner.Responsibilities:Checking guests into the hotelHandling check-out and any billing questions they may havePosting chargesTroubleshooting any guest requests and concernsReservations, including entering bookings into the computer, monitoring availability and taking reservation calls as neededBe responsible for all cash transactions and maintain a personal cash bankKeep abreast of all information regarding the resort and the surrounding areaQualifications:Excellent in-person communication and interpersonal skillsExcellent telephone and communication skillsOutgoing, friendly and organizedProfessional appearance and attitudeAble to handle multiple tasks quickly and efficientlyOvernight availability is a plusHotel front desk experience is preferred.Enjoy Crystal Springs Employee Perks!Discounted Minerals Sports Club Membership30% Dining/Retail Discount30% Spa DiscountDiscounted Stays at the HotelsDiscounted admission to Events & FestivalsComplimentary Golf
Vacancy posted 5 days ago
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