Full Time Front Desk Receptionist

Front Desk Receptionist
We have been helping patients relieve pain, retrain movement, restore function, and live pain-free for 20 years!
Status: Full Time (40 hours/week. Monday - Friday)
Pay: $19.50- $20.00/hour
Benefits: Health, Dental & Vision insurance, Paid Holidays, PTO, & 401k w/ company matching
Location: This position will be covering shifts in our North County offices: Brea, Anaheim, Orange & Tustin
Welcome to the role of Front Desk Receptionist! In this role, you will be the first point of contact for patients. You will be responsible for providing excellent customer service, managing patient appointments, explaining insurance benefits and collecting patient payments. You will need to be organized, detail-oriented, and have strong communication skills in order to successfully perform this role. Your enthusiasm and professionalism will be essential in creating a positive experience for our patients. We look forward to you joining our team and helping us provide the highest level of customer service to our patients.
Job Responsibilities Include:

Providing the highest level of customer service
Greet patients and visitors in a welcoming and professional manner
Schedule patient appointments
Update and maintain patient information in our EMR system
Collect copays and other payments
Explaining insurance benefits
Maintain a clean and organized reception area
Answer patient questions and provide guidance
Process patient intake forms
Assist with other administrative tasks as needed
Requirements

High school diploma or equivalent
Two or more years of experience working in customer service
Excellent customer service and interpersonal skills
Proficiency in Microsoft Office, including Word, Excel, and Outlook
Ability to multitask and prioritize tasks efficiently in a fast-paced environment
Excellent communication skills
A great eye for detail
Ability to maintain confidentiality of patient records
Some of our most successful Front Desk Receptionists have come from these positions/industries:

Restaurant Server/Hostess
Hospitality
Health & Wellness Receptionists