Head of Operations & Business Management

Overview Applied Health Analytics is a Nashville-based healthcare technology company that partners with health systems across the United States to deploy employer-centric, population health management initiatives that identify and mitigate employee health risks, close gaps in care and promote primary care physician alignment. The impact of this initiative results in decreased health benefit expense for participating employers and increased commercial market share for the client health system. The Director, Field Operations is responsible for leading new client onboarding, certain aspects of new client training and the expansion of in field, direct-to-employer engagement. The Director, Field Operations serves a prominent role in the successful initiation and on-going expansion of the health system’s commercial market strategy working with senior executives of client health systems, broker and benefit consultants, community and governmental agencies.

Responsibilities Client Relations: The Director, Field Operations reports to the SVP, Account Management and will maintain a professional relationship with senior members of client health systems. In this role, the Director, Field Operations will participate in the onboarding of new clients, lead the health system’s direct-to-employer engagement strategy, and routinely report results from all in field activity to client representatives and the SVP, Account Management.

Client Onboarding: The Director, Field Operations will work with and support the SVP, Account Management in the onboarding of all new clients and leading or participating in the introduction, training and onboarding of health system clientele.

In Field Sales Leadership: At the start of each new client engagement, the Director, Field Operations will train client representatives on the use of Applied Health Analytics’ technology platform, work with new client personnel to enroll local employers within the health system’s population health management initiative and report weekly results arising from such activity.

Ancillary Responsibility: As Applied Health Analytics is an agile company, the Director, Field Operations will perform other functions and tasks as requested by the SVP, Account Management and other members of the senior management team.

Required Qualifications A Bachelor’s degree in Business Administration, Operations Management or related field.

At least 2 to 5 years of progressive experience with at least 3 years within a healthcare system or related environment serving in a business development, marketing, strategy development or communications role.

Ability to travel as needed to various client and potential customer locations.

The desire to grow within a fast-paced business environment and ability to execute at a high level with minimal supervision.

Work Environment & Expectations of Performance This is a full-time, exempt position. The Director, Field Operations is expected to work eight hours a day, five days a week, and working hours may be flexible based on client needs. Compensation includes base salary and bonus and is commensurate with experience. Applied Health Analytics provides full health benefits and reimburses for all travel and entertainment related expenses.

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