Head of Employee Relations & HR Compliance

Job Overview The HR Supervisor will assist the HR Manager by overseeing the day-to-day HR operations and directly supervising the plant HR Generalists and HR Specialists. This role ensures the consistent execution of HR Programs, employee relations processes, workforce engagement initiatives, and compliance across the plant. The HR Supervisor will serve as the primary front-line HR resource for employees and supervisors, providing guidance and support on routine HR matters. In support of a 24/7 operation, this role will serve as a back-up to the HR Manager helping ensure continuity of HR services.

Job Responsibilities Supervise HR Generalists/Specialists in delivering HR processes, policies, procedures, and employee engagement across the plant, including coordinating daily task assignments, coverage schedules, and workload distribution.

Serve as the first-level escalation point for routine employee relations matters involved hourly employees,, providing guidance and counsel to supervisors and employees on coaching, corrective actions, and workplace investigations; escalating complex, high risk or sensitive matters to the HR Manager.

Partner with operations supervisors to support hourly staffing, employee development, attendance, and workplace improvements.

Oversee and ensure the execution of core processes, including 30-60-90 day and employee performance, New Hire Appraisal Monitoring (reviews and attendance points), and internal job bid processes (job postings, notifications, selection tracking).

Support the administration, tracking, data collection, and compliance for all FMLA, ADA, Workers' Compensation, injury investigations, light-duty return-to-work, and Leave of Absence (LOA) requests.

Foster a positive, supportive, safe, and inclusive working environment by maintaining an active presence on the shop floor, while serving as a liaison between employees and company leadership to resolve workplace concerns.

Reinforce company policies, HR practices, and ownership culture with employees and supervisors,

Oversee the hourly talent acquisition processes, representing the company at recruitment events, job fairs, and community hiring initiatives.

Ensure compliance with established HR policies, procedures and regulatory requirements by supporting audits, monitoring documentation practices and maintaining accurate employee records in accordance with federal, state, and local regulations.

Review and analyze routine HR metrics and reports, including turnover, absenteeism, staffing and performance completion data, while identifying trends to provide recommendations to the HR Manager and Plant Leadership to support operational decisions.

Assist with implementing updated HR practices or training programs as organizational needs evolve, acting as a change agent during workplace transitions.

Handle confidential employee and organizational information, including compensation data, ensuring confidentiality if maintained and sensitive information is safeguarded appropriately.

All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.

All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.

Required Education and Experience Bachelor's Degree from an accredited institution, or commensurate experience.

Minimum of 3of progressive HR experience.

Demonstrated ability or readiness to supervise a team of HR professionals.

Proficient in Microsoft Office Suite.

Ability to manage multiple tasks, troubleshoot, and problem solve.

Strong time management skills.

Familiar with HR policies and procedures (employment law and compliance - FMLA, Workers Compensation, ADA, Employee Relations, etc.).

Ability to both collaborate and make sound, independent decisions based on management expertise and standard practice.

Preferred Education and Experience Bachelor's Degree in Human Resources or a related field.

4-8 years of HR experience supporting a multi-building or multi-shift 24/9 manufacturing facility.

Experience in hourly talent acquisition processes and strategy.

HRIS experience (preferably SAP SuccessFactors).

Working Conditions Occasional exposure to industrial operations including: temperature extremes from approximately 35°F to 100°F; Work is performed in an office setting.

EEOC & Disclaimer Great Lakes Cheese strives for continued vendor diversity.