HR Generalist - Recruiting & Employee Engagement

Under the leadership of the Director of Employee Experience, the HR Generalist ensures consistent and compliant application of HR policies and procedures, maintains accurate records, and provides proactive support to leadership and staff across all HR functions.

Oversee the administration of exit interviews and staff engagement surveys, ensuring timely execution and appropriate follow‑up.

Maintain correct and confidential employee records.

Provide operational support for performance evaluations and development programs.

Develop clear, engaging, and visually compelling presentations, briefing materials, and slide decks that effectively communicate key messages to diverse audiences.

Manage people data and metrics through a monthly scorecard in partnership with the OPC team.

Manage multiple HR tasks in a fast‑paced environment to ensure smooth operations in OPC and contribute to achieving museum and department goals through efficient HR processes.

Act as the first point of contact for employee HR queries and offer clear guidance on company policies, procedures, and benefits.

Collaborate with the Employee Experience Coordinator to ensure internship and engagement programs reflect the Museum’s commitment to equity and representation, monitoring and reporting on program success metrics including intern satisfaction, conversion rates, and overall impact on talent pipelines.

Drive operational efficiencies by streamlining HR processes and improving workflows to meet organizational needs.

Serve as a resource for staff inquiries regarding policies, procedures, and HR‑related matters, ensuring timely and accurate responses.

Publish and manage the monthly People Newsletter to enhance internal communication and foster a sense of community.

Collaborate with internal departments to support employee engagement initiatives and special projects aligned with the Museum’s mission.

Maintain confidentiality in handling sensitive employee information and proprietary data.

Participate in special projects related to employee engagement, assist with annual reporting for internship program outcomes and employee experience metrics, support committee work or cross‑departmental initiatives as assigned by leadership, and coordinate museum‑wide events and monthly All Staff meetings with the Director’s office liaison and staff appreciation activities.

Contribute policy updates and documentation reviews on an as‑needed basis.

Provide back‑up support for HR operations during peak periods or staff absences.

Bachelor’s degree or equivalent experience.

Degree in Human Resources, Business Administration, Communications, or a related field preferred.

3–5 years of HR experience.

Routine discretion in dealing with confidential matters.

Knowledge of Paypro, JazzHR, Concur, and other relevant HRIS systems and databases is a plus.

Proficient in MS Office Suite.

Medical, Dental, Vision, and 403(B) elections.

Inclusion & Diversity

The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This description shall not be construed as a contract of any sort for a specific period of employment.

#