Head of Recruiting & HR

About Hotel Saint Vincent Built in 1861 as Margaret Haughery's Saint Vincent's Infant Asylum and reimagined in 2021 by Lambert McGuire Design, Hotel Saint Vincent is a 75-room, Michelin Key-winning hotel anchoring the corner of Magazine and Race in New Orleans' Lower Garden District. Behind the original wrought-iron gates and grand staircase, moody art deco and mid-century Italian interiors meet a Saltillo-tiled courtyard pool, the French-Vietnamese Elizabeth Street Café, coastal Italian restaurant San Lorenzo, and the Chapel Club lounge. It's a hotel built on a legacy of care for New Orleans — and that same spirit of hospitality extends to the people who run it.

Hotel Saint Vincent is looking for a Director of Human Resources to be the heartbeat of our team — the person who makes sure everyone from the front desk to the kitchen line feels supported, developed, and proud to work inside a New Orleans landmark. Reporting to the General Manager and sitting on the property's executive committee, you'll own every part of the employee experience: hiring people who fit our design-forward, detail-obsessed brand, building a culture worthy of a Michelin Key property, and making sure the team behind the magic is as well cared for as our guests.

Lead full-cycle recruiting for hourly and management roles across the entire hotel structure, including: Build relationships with local hospitality and culinary programs to keep a strong talent pipeline flowing

Plan ahead for seasonal and event-driven staffing swings

Culture & Employee Relations

Design onboarding that introduces new hires to the hotel's story, design language, and standards from day one

Run engagement programs — recognition, staff events, feedback loops — that make Hotel Saint Vincent a place people want to build a career

Compliance & Risk

Keep the hotel compliant with Louisiana labor law, FLSA, ADA, FMLA, New Orleans city ordinances, and any other relevant labor regulations

Maintain personnel files, I-9 compliance, and workers' comp claims

Manage unemployment claims and represent the hotel at hearings

Oversee payroll (with Accounting), benefits enrollment, and leave management (FMLA, Disability, parental leaves)

Lead the annual performance review and merit increase cycle

Training & Development

Build service-standard training that reflects the hotel's boutique, design-forward brand voice

Train managers on interviewing, performance management, and progressive discipline

Track required certifications, including food safety and responsible alcohol service

Sit on the property's executive committee and report HR metrics — turnover, time-to-fill, engagement — to ownership and the GM

5+ years of progressive HR leadership experience, ideally at a boutique or lifestyle hotel

• Experience with HRIS/payroll systems (Paylocity, ADP, Paycom, UKG, or similar)
• Hotel Saint Vincent isn't a big-box hotel — it's a landmark with a story, a design obsession, and a team small enough that your fingerprints will be on everything from how a new hire's first week feels to how the whole property runs. You'll help build the culture behind a hotel that's earned a Michelin Key and international recognition, working alongside ownership and leadership who care as much about the people as they do about the pink bathrooms and Murano glass chandeliers. If you want HR work that's tied to craft, hospitality, and a genuine sense of place, this is that role.

This process may include verification of employment history, education credentials, criminal records, and other relevant information.

We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis.