Head of Recruitment Marketing

Position Summary This position is responsible for managing the overall revenue and operational aspects of the Market. The Market Manager will be located at a specific store within their market and will assume the Store Manager responsibilities of that store, overseeing tool rental, merchandise sales, inventory control, shipping & receiving, administrative and financial operations, safety, merchandising, and compliance with company policies.

Partner with District Managers to achieve market budgets, development, and promotions.

Collaborate with Store Managers on inventory management, store audits, and process improvement.

Work with HR Business Partner on recruiting needs within the Market.

Plan and execute actions to meet store rental revenue, sales, and profitability goals.

Manage all phases of store opening and closing.

Plan inventory to maintain proper stock based on market demand.

Handle cash, balance receipts, and make bank deposits.

Solicit customer information to inform merchandise stocking decisions.

Merchandise products and organize showroom and rear warehouse for safe material handling.

Provide excellent customer service and establish relationships to drive repeat rental and sales.

Generate revenue growth through marketing of tools, parts, and equipment, and promote add‑on sales.

Identify and propose opportunities for continuous improvement in store and company processes.

Process sales/rentals via computer and complete daily functions such as greeting customers, processing transactions, order processing, inventory audits, collections, housekeeping, database development, cash handling, loss prevention, and continuous improvement activities.

Coordinate with repair center regarding tool quality and shipment timeliness.

Supervise Assistant Store Managers, Store Associates, and Delivery drivers as assigned.

Requirements & Qualifications Outstanding customer service, suggestive selling, financial, and problem‑solving skills.

Experience managing a store’s P&L and overseeing operations.

Bachelor’s degree or high school diploma with 5 years of related experience.

Bilingual in English and Spanish strongly preferred.

Forklift certification required in some stores.

10–20% travel required.

Computer proficiency: Outlook, Word, Excel, basic database operations, POS system experience helpful.

Independent and proactive self‑management; Effective communication with coworkers and customers.

Additional competitive and non‑financial benefits may include performance‑based bonuses, commissions, profit‑sharing, vehicle allowances, travel reimbursement, medical, dental, vision, disability & life insurance, wellness benefits, 401(k) retirement plan, employee stock purchase program, paid holidays and vacation days, and professional development opportunities. Eligibility is subject to company policy.

including all its subsidiaries, provides job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, or genetic information, in accordance with applicable federal, state, and local EEO laws. If you require a reasonable accommodation during the application process due to a disability or as a disabled veteran, please contact Human Resources at View phone number on click.appcast.io or email View email address on click.appcast.io.