Community Liaison (Full Time) - Remote

Our Community Engagement Liaisons are more than connectors - they are the trusted faces of our mission in the communities we serve. You\'ll be our \"boots on the ground,\" building authentic relationships with healthcare providers, community agencies, advocates, and other local partners to advance a compassionate, harm-reduction approach to substance use disorder care. In this role, you\'ll have the autonomy to shape outreach efforts, foster strong referral networks, and open doors for people to access life-changing support.

If you\'re passionate about forging meaningful partnerships and making a tangible impact in your community - all while working with the freedom to organize your own priorities - we\'d love to hear from you.

What you\'ll do Community Outreach - 75% Conduct outreach to local and regional partners to develop, improve, and sustain relationships, including but not limited to healthcare providers, community agencies, correctional facilities, treatment facilities and other referral sources

Coordinate efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referrals

Evaluate and track effectiveness of outreach activities

Establishes and maintains relationships with referral partner accounts and community resources

Assists with community outreach and education regarding Boulder Care\'s services

Planning & Documentation - 15% Completes documentation and sends follow up correspondence within 48 hours of performed activities

Consistent planning, tracking and documenting of activities

Project Management - 10% Coordination with teams across different regions to align resources and projects

3+ years of experience in community outreach, business development/sales, and/or referral management within healthcare or hospital systems

Strong account management skills and a demonstrated track record of driving growth through strategic and sustained partner engagement

Proficiency with Salesforce (or similar CRM) and Google Workspace (Docs, Sheets, Gmail, etc.)

Willingness to work flexible hours, including evenings and weekends as required

Experience in hospital discharge planning, case management or behavioral health

Experience working within or directly with one or more of the large safety net hospitals in the region

Experience with digital outreach and advocacy

Bilingual in English and Spanish

Work Environment This is a hybrid role based out of Washington State and requires a vehicle in order to spend 3-4 days per week working in the community. The remainder of the work week will be a remotely based home office environment.

Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards

Expected hours of work This is a full-time position expected to work 40 hours between Monday-Friday during standard business hours. Team members may be asked to work additional days as work demands require.

Hiring Process 30-minute phone interview

60-minute video panel Interview

The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Some of Boulder's amazing benefits for regular, full-time employees Contributi

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