Managing Head of Retail Sales

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

Join our dynamic team at our Bloomingdales SOHO location as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe and efficient store environment.

Strong background in a customer facing role ideally within a premium or luxury environment

Ability to work in a fast-paced retail environment

Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations

Drive sales by monitoring the team’s KPIs and leading by example with exceptional service

Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team

Providing an in depth knowledge of our brand and our products to our customers and your team

Actively engage and undertake duties that supports the store operations

Supporting the store management in assisting with team development

We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief.