ServiceNow Platform Architect at Remote
Full-time
Northern Base
Hiring Alert | ServiceNow Platform Architect
Location: Cincinnati, OH (Remote)
Employment Type: Full-Time
Experience Required: 10 15 Years
Visa Type: USC / GC Only
Must-Have Skills:
ServiceNow Platform Architecture
ServiceNow Technical Architecture
ServiceNow Platform Strategy & Roadmapping
ServiceNow ITSM
ServiceNow ITOM / CSM / HRSD / SecOps
CMDB & CSDM
ServiceNow Application Development Patterns
ServiceNow Integration Architecture
ServiceNow Security Model
ServiceNow Instance Lifecycle Management
Solution Design & Architecture
Enterprise Architecture
Technical Governance
Platform Governance
Technical Debt Remediation
Platform Health & Performance
Risk Management & Mitigation
Workflow Adoption & Optimization
Business-to-Technology Alignment
Stakeholder Management
Executive / C-Suite Engagement
Architectural Reviews & Solution Design Reviews
ServiceNow AI Strategy
Now Assist & Agentic AI
Strong Problem-Solving & Communication Skills
Preferred Experience:
- 10+ years of experience in ServiceNow and enterprise technology architecture
- Proven experience serving as a trusted architectural advisor to enterprise customers
- Experience designing scalable, secure, high-performing ServiceNow architectures
- Strong ability to translate business objectives into ServiceNow platform strategies and architectural decisions
- Experience developing and maintaining ServiceNow platform and product roadmaps
- Deep expertise in ITSM with strong knowledge of at least one additional ServiceNow workflow such as ITOM, CSM, HRSD, or SecOps
- Experience establishing technical governance frameworks and maintaining long-term platform health
- Experience analyzing ServiceNow platform health reports and developing remediation strategies
- Strong experience identifying and mitigating architectural, technical, security, and platform risks
- Experience conducting architecture reviews, executive workshops, and stakeholder engagements
- Strong understanding of ServiceNow data models including CMDB and CSDM
- Experience with ServiceNow integrations, security architecture, and instance lifecycle management
- Knowledge of TOGAF and enterprise architecture principles
- Experience advising customers on ServiceNow AI capabilities and aligning AI adoption with business outcomes
- Ability to communicate complex architecture, risks, and technical decisions to both technical teams and C-level executives
Certifications: Required:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) At Least One
Preferred / Expected:
ArchX Advanced Architecture
Certified Technical Architect (CTA) In Pursuit or Completed
Now Assist Essentials
Now Assist Executive Micro-Certification
Agentic AI Executive Micro-Certification
Tech Stack: ServiceNow | ServiceNow Platform | ITSM | ITOM | CSM | HRSD | SecOps | CMDB | CSDM | ServiceNow Integrations | Application Development | Platform Security | Instance Lifecycle Management | Enterprise Architecture | TOGAF | Technical Governance | Platform Governance | Technical Debt Remediation | Platform Health | Solution Architecture | Roadmapping | Risk Management | Now Assist | Agentic AI | AI Strategy | Architectural Reviews
Vacancy posted 2 days ago
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