Head of Communications PR and Media

The Director of Communications plays a crucial role in shaping the companys success by crafting and implementing a strategic communication plan that drives significant revenue growth and enhances the organizations brand equity. This position entails offering strategic guidance to senior executives and business leaders on intricate communication matters and collaborating closely with other communication leaders to ensure the harmonious execution of communication initiatives that align with the companys business strategies and objectives. The Director of Communications is responsible for developing and executing a comprehensive communication strategy aligned with the companys goals and objectives. This involves identifying key messages and target audiences to ensure effective and consistent communication. They oversee internal communication efforts to foster transparency and engagement among employees through newsletters, emails, and town hall meetings, keeping them informed about company updates and policies. For external communication, they manage various channels, including the company website, social media, and press releases, ensuring alignment with the companys branding and values. Additionally, they handle media relations, crisis communication, content creation, and executive messaging, all while maintaining brand consistency, engaging with stakeholders, managing budgets, measuring effectiveness, and ensuring compliance with legal and regulatory requirements.

Proven experience in strategic communication, preferably in a BPO or related industry.

Excellent written and verbal communication skills.

Proficiency in digital communication tools and platforms.

Familiarity with industry trends and emerging communication technologies.

Strong interpersonal skills for building relationships with internal and external stakeholders.

Relevant experience or bachelors degree in communications, public relations, marketing, or a related field.