Reception & Administrative Professional

KEITH is seeking an Office Administrator to join our Miami, Florida office. We are looking for a positive, energetic, and service-oriented individual who enjoys taking care of people and creating a welcoming, organized, and productive workplace.

This position is first and foremost responsible for the overall experience of our Miami office—ensuring our employees, clients, and visitors feel welcomed, supported, and cared for every day. The ideal candidate takes pride in keeping an office running smoothly, anticipating needs before they arise, and creating an environment where our team can do their best work. Think of this role as the heart of the office—the person who helps make KEITH an amazing place to work.

Contract and proposal support responsibilities are also included but are secondary to the successful operation and culture of the office.

Office Culture & Employee Experience (Primary Responsibility):

Serve as the central point of coordination for the Miami office, helping create a welcoming, organized, and positive workplace culture

Maintain the appearance and functionality of the office, including the reception area, conference rooms, kitchen, supply areas, and common spaces

Keep office supplies, snacks, beverages, coffee, paper products, and other workplace essentials fully stocked and organized

Coordinate employee lunches, celebrations, birthdays, holiday events, team-building activities, and other office functions

Help ensure employees have the resources and support they need to be productive and successful

Greet visitors, clients, and candidates and provide a professional and welcoming first impression of KEITH

Coordinate facility needs, vendor relationships, office maintenance requests, deliveries, mail, shipping, and company vehicle logistics

Continuously look for ways to improve the employee and client experience within the office

Administrative Support:

Provide administrative support to Vice Presidents, Directors, and project teams as needed

Answer and direct incoming calls professionally and efficiently

Provide backup support for reception and other administrative functions

Assist with organizing meetings, preparing materials, scheduling, and other day-to-day administrative tasks

Proposal & Contract Support (Secondary Responsibility):

Assist Project Managers with proposal preparation, formatting, quality reviews, and final production

Set up and maintain opportunities, proposals, and contracts within Deltek Vantagepointand the KEITH network

Ideal candidate has:

Naturally enjoys helping others and creating a positive environment

Takes pride in organization, cleanliness, and attention to detail

Highly proactive and able to anticipate needs before being asked

Strong interpersonal and customer service skills

Excellent communication and organizational abilities

Proficient in Microsoft Office; Deltek Vantagepointexperience is a plus

Able to manage multiple priorities while maintaining a high level of professionalism

Reliable, dependable, and trustworthy

Uses good judgment and discretion in handling confidential information

What Success Looks Like:

A successful candidate will be the person who keeps the office running effortlessly behind the scenes—ensuring employees, clients, and visitors always feel welcomed, supported, and cared for. They are the go-to person for maintaining an exceptional workplace environment while also providing valuable administrative, proposal, and contract support to the team.

We offer competitive benefits, including:

100% PAID Medical, Dental, and Vision

Employer matched 401K - 100% Vested on Day 1 of contribution!!!

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