Virtual EA

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Executive Assistant, you will play a pivotal role in keeping the Enterprise Customer Success organization running smoothly and efficiently by providing high-level administrative support to executive leadership. Operating as a proactive and highly organized partner, you will provide primary administrative support to the Vice President of Enterprise Customer Success, Americas, while also supporting an additional Vice President. You will manage complex calendars, coordinate travel logistics, assist with team-building events, and drive operational efficiency in a fast‑paced environment. This position is an individual contributor role reporting to the Vice President of Enterprise Customer Success, Americas.

Prepare presentation materials using Google Slides and office software for internal executive meetings and external engagements

Assist in organizing departmental All Hands meetings, off‑site sessions, and virtual team‑building events

Arrange end-to-end domestic and international travel logistics

Perform administrative projects and act as a back‑up support resource for other Executive Assistants as needed

Employee divides their time between in‑office and remote work. Access to an office location is required. (Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

BS/BA degree or equivalent work experience

Experience with Google Workspace, Microsoft Word, PowerPoint, Excel, and Zoom

Strong organizational skills and high level of integrity with demonstrated discretion in handling confidential information

Looking for ways to leverage AI and technology to achieve quality and efficiency

Ability to execute tasks and make informed decisions with little to no executive intervention, exercising high‑level discretion and sound judgment

Experience with Concur, NetSuite, and Slack applications

Bonus: Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.