Restaurant Food Runner (Evenings)

Job Description

The Encore Resort Brunch Food Runner is responsible for the accurate and timely delivery of food from the kitchen to guests in a vibrant resort brunch setting at Wynn Las Vegas. This role supports front-of-house service by ensuring orders are delivered efficiently, tables are properly maintained, and communication between the kitchen and service team is seamless.

The Food Runner plays a key role in maintaining service speed, ensuring food quality and presentation, and contributing to a seamless and enjoyable guest experience during high-volume brunch periods.

Key Responsibilities

Food Delivery & Service Support

Deliver food from the kitchen to guests quickly and accurately while maintaining proper brunch service pacing

Ensure proper handling and presentation of food items during delivery

Assist servers in maintaining table satisfaction by supporting food delivery needs

Follow proper service timing to avoid delays and ensure guest satisfaction

Order Accuracy & Communication

Verify orders for accuracy before delivering to guests

Communicate proactively with kitchen staff and servers regarding order status

Relay guest needs or issues to the appropriate team members in real time

Assist with coordination of multiple orders during peak service periods

Guest Interaction

Deliver food with a friendly, professional, and approachable demeanor

Provide basic descriptions of menu items when delivering food

Respond to simple guest requests or direct them to the appropriate team member

Maintain a positive and energetic presence throughout shifts

Operational Efficiency

Assist with stocking and maintaining service stations (plates, utensils, napkins, etc.)

Support opening, side work, and closing duties as assigned

Maintain organization of the kitchen pass/expo area

Ensure readiness of service equipment and materials during shifts

Dining Room Awareness

Maintain awareness of table status and dining flow to anticipate service needs

Assist bussers and servers with table maintenance when needed

Support overall team operations to ensure smooth and efficient service

Compliance & Brand Standards

Adhere to all Wynn grooming, uniform, and presentation standards

Follow all health, safety, and sanitation guidelines

Execute all duties in accordance with Wynn policies and departmental standards

Qualifications:

Qualifications

Education & Experience

High school diploma or equivalent required

Previous restaurant, hospitality, or food runner experience preferred

Experience in high-volume or fast-paced environments a plus

Candidates must be at least 21 years of age

Knowledge & Skills

Strong communication and teamwork skills

Ability to multitask and work efficiently under pressure

Basic knowledge of food service and menu items

Strong sense of urgency and attention to detail

Licenses & Certifications

Must be able to obtain and maintain all required work cards and licenses

Food safety knowledge preferred

Work Environment

Brunch-focused restaurant within a luxury resort setting

Fast-paced, high-volume environment requiring constant movement

Requires ability to stand, walk, carry trays, and lift throughout shift

Flexible schedule required, including evenings, weekends, and holidays

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.