Front Desk Receptionist - Therapy

Receptionist Position

Evolution Research Group (ERG) is dedicated to delivering high-quality Phase IIV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. The Receptionist is responsible for all functions associated with the front desk including greeting patients, answering the phone, and maintaining patient flow.

Answer the phone and respond appropriately by routing the call to the correct person or taking a message.

Maintain clean and neat office area including waiting room and kitchen. Maintain schedule and inform office staff of schedule changes.

Update computer database and enrollment logs

Maintain office supplies, kitchen supplies, etc. Maintain and uses office equipment appropriately.

Request medical records from outside offices as necessary.

This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG's objectives.

High school diploma/GED required.

Bilingual English and Spanish required

Understand regulatory requirements, as well as Good Clinical Practices (GCP) and International Conference of Harmonization (ICH) guidelines.

Knowledgeable in medical terminology

Basic computer skills to include Word, Excel, as well as proprietary applications unique to the clinical research industry (such as Study Manager)