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Sales Engineering

$10k

Slope

Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500

The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Vapi is moving deeper into enterprise customers, where buyers are technical and evaluations depend on clear architecture, credible demos, and working POCs.

Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc.

This is one of our first Solutions Architect hires, with real scope to shape how we sell, demo, document, and bring enterprise customers live.

30 Day : Learn Vapi’s product, customer use cases, sales motion, and common technical objections. Shadow enterprise calls, understand our voice-agent architecture, and start building fluency across telephony, LLM orchestration, integrations, and contact center workflows.

Partner closely with AEs on account strategy, build customer‑specific demos, help design POCs, and answer technical questions clearly and honestly.

Create reusable artifacts for the team, document integration patterns and common objections, and feed repeated product gaps back to engineering and product.

You have 4+ years in a technical customer‑facing role, such as pre‑sales engineering, solutions architecture, customer engineering, or similar.

You can write code well enough to build a working integration, read an API response, and debug issues without immediately pulling in an engineer.

You’re energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.

Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

The fastest path to customer value usually wins.

Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

We offer a competitive salary and excellent equity ownership

Comprehensive health coverage : medical, dental, and vision plans

We love hanging out, and we do quarterly off‑sites

Flexible time off : take what you need

Vacancy posted 4 days ago
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