Writer (Fully Remote)

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Customs Entry Writer
Memphis, TN, US

2 days ago Requisition ID: 1262

1.0 Position Summary

The Customs Entry Writer is responsible for the end-to-end handling of import files from initial file opening through entry filing, compliance auditing, and invoicing. This position will include Foreign Trade Zone (FTZ) admissions (e214) and weekly consumption entries, Importer Security Filing (ISF), shipment tracking, and documentation follow-up. The role requires strong organizational skills, attention to detail, and the ability to manage a high volume of files across multiple stages of the import lifecycle.

This role operates in a brokerage or logistics office setting, balancing recurring FTZ filing cycles with day-to-day file intake, tracking, documentation follow-up, and invoicing support across all modes of transportation - Air/Ocean FCL/Ocean LCL/Truck/Rail.

2.0 Reporting

Reportsto VP of Regulatory U.S. Operations; Works Remote

Current FLSA Status: Exempt

HR FLSA Status Recommendation: Non-Exempt

3.0 Essential Functions, Job Duties, and Responsibilities

File Intake & Setup

Open new files

Track down and follow up on required shipping documents - Commercial Invoice, Packing List, Arrival Notices, etc.

Pre-key files to prepare entries for review and filing

ISF (Importer Security Filing)

File ISF (10+2) submissions accurately and within CBP-required timeframes prior to vessel loading

Open and manage files associated with ISF filings, ensuring supporting documentation is collected and organized

Tracking & Documentation

Track and trace files through each stage of the shipment/entry lifecycle, proactively identifying delays or missing information

Attach arrival notices to files, ensuring firms code and updated container/vessel/air/in-bond tracking information are correctly recorded

Maintain up-to-date file status for internal visibility and client communication

FTZ Admissions (e214)

Prepare and file electronic Zone Admission entries (e214) via ABI/ACE for merchandise entering a Foreign Trade Zone

Verify admission documentation against zone inventory records prior to filing

Confirm merchandise status at admission (Privileged Foreign, Non-Privileged Foreign, or Domestic)

Follow up with concurrence messaging and piece count verifications

FTZ Weekly Entry Processing

Consolidate weekly zone withdrawals for consumption into weekly entry filings

Apply compliance data (Section 301, ADD/CVD, SPI, FDA, USDA Lacey Act, EPA TSCA, NOP)

File completed weekly entries via ABI/ACE within required CBP timeframes

Audit & Invoicing

Audit files prior to invoicing to confirm accuracy of charges, duty calculations, and documentation completeness

Pay arrival notices and non-urgent invoices in a timely manner

Flag discrepancies between billed charges and file documentation before invoices are finalized

General Compliance & Coordination

Ensure entries comply with standard entry requirements under 19 CFR Parts 141/142 and FTZ under 19 CFR 146

Monitor for Partner Government Agency (PGA) requirements and confirm necessary licenses/permits are on file

Respond to CBP requests for information (CBP Form 28/29), holds, or exams as needed

Support post-summary corrections (PSCs) and protests

Maintain records in accordance with CBP's 5-year recordkeeping requirement

Communicate with importers, freight forwarders, carriers, NVOs, and internal zone personnel to resolve documentation, tracking, or billing issues

Performs all other duties or projects as assigned.

Education and Experience Requirements

Bachelor’s degree (BA) from four-year college or university; 0-3 years of experience; or equivalent combination of education and experience.

5.0 Minimum Skills, Knowledge, and Ability Requirements

Strong knowledge of compliance and documentation in both ocean and air freight forwarding.

Experience with customs entry filing, ISF, or FTZ operations preferred

Working knowledge of HTS classification, valuation, and country-of-origin rules

Familiarity with ABI/ACE filing systems

Proficiency in Excel (INDEX/MATCH, SUMIF, and similar formula-based tools) for entry data reconciliation

Strong organizational skills with the ability to manage a high volume of files simultaneously

Ability to show passion for customer service endeavoring flawless execution.

Ability to multi-task and keep up with a fast-pace environment.

Ability to focus on problem solving with the ability to work with others in a fast-pace environment.

Ability to deal with problems involving several concrete variables in standardized situations.

Ability to use time efficiently and to set challenging goals and objectives.

Desired but not required:

BILINGUAL- ENGLISH AND SPANISH.

Working knowledge of CargoWise

6.0 Work Conditions, Physical and/or Mental Requirements

Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.

Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.

90% or more time is spent looking directly at a computer.

Employee is frequently required to stand, walk (or otherwise be mobile).

Employee is frequently required to lift and carry a minimum of 10 pounds.

Ability to deal with stressful situations as they arise.

Duties are primarily performed in an office environment. Minimal physical effort is required. Lifting and carrying requirements of up to 15 pounds. Occasional or frequent ability to move boxes from one location to another.

These physical and/or mental requirements are not exhaustive, and additional job-related requirements may be added by the Company on an as-needed basis. Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position.

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