Head of Services - Support and Managed

Department 36302 Aurora West Allis Medical Center - Radiology Support

Status Full time

Schedule Details/Additional Information On site Role, Monday-Friday with flexible variable start time to support operations, with rotating call responsibility

specific initiatives include infrastructure, collaborative operations, compliance, medical staff partnerships, strategic planning, capital budget coordination, freestanding imaging strategy, Radiation Safety Coordination, Picture Archiving and Communication System (PACS), Transcription and cost reduction initiatives.

Coordinates an ongoing Quality Assurance Program to ensure a high level of patient care is being delivered.

Ensures imaging services are in compliance with The Joint Commission and other regulatory and compliance standards.

Monitors fees charged to patients for services, including evaluating the pricing and cost structure to ensure alignment with departmental guidelines.

Ensures implementation of the equipment service program and maintains proper operations of imaging equipment. Directs capital equipment planning, purchasing and maintenance for imaging services.

Coordinates all maintenance agreements with appropriate system functions to control costs, service and compliance with established market and/or system guidelines.

Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, And/or Certification Required None Required.

Education Required Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.

Experience Required Typically requires 7 years of experience in a large, complex radiology department with multiple modalities to include Nuclear Medicine. Includes 3 years of management experience in managing staff, budgets and multiple modalities at the manager/director level.

Knowledge and demonstrated abilities in dealing with human resource management issues, financial management as well as a thorough knowledge and understanding of radiologic service areas and operations.

Significant successful high-level interaction with medical staff.

Strong skills in successfully managing multiple units.

Proficient in the use of Microsoft Office (Excel, PowerPoint and Word) or similar products.

Physical Requirements And Working Conditions Must be able to operate all equipment essential in performing the job.

Must be able to sit for 50% of the workday and stand or walk for 50%.

Our Commitment To You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Opportunity for annual increases based on performance

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.); Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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