Head of Delivery Management
Glazer's Beer and Beverage, LLC
Capital Beer & Beverage is seeking a motivated and hands-on Delivery Supervisor to lead our Transportation team and oversee daily delivery operations. This role is responsible for managing a team of CDL Drivers, supporting route execution, ensuring regulatory compliance, and helping maintain exceptional customer service throughout the delivery process.
This position is ideal for a leader who enjoys coaching employees, solving problems in real time, improving operational performance, and working closely with drivers in both the office and the field.
If you're looking for an opportunity to lead a team, make a direct impact on operations, and grow your career with an industry-leading beverage distributor, we'd love to hear from you.
Annual Bonus Opportunity Targeting 10% of Base Salary
- Lead and develop a team of CDL Drivers
- Career growth and advancement opportunities
- Work for an established industry-leading beverage distributor
- Make a direct impact on safety, customer service, and operational success
- Medical, Dental, and Vision Insurance
- Roth Post-Tax Retirement Plan
- Life Insurance
- Employer-Paid Disability Insurance
- Flexible Spending Accounts (FSA)
- Tuition Reimbursement
- The Delivery Supervisor is responsible for overseeing the daily operations of the Transportation Department, including driver support, route execution, dispatch oversight, safety compliance, driver development, and operational performance.
This role works closely with Transportation leadership and CDL Drivers to ensure deliveries are completed safely, efficiently, and in accordance with company policies and regulatory requirements. Coach, direct, and counsel drivers regarding performance expectations and operational standards.
- Monitor driver performance and provide ongoing coaching and development.
- Work alongside drivers in the field a minimum of one full day per week to provide training, support, and reinforcement of company delivery policies and procedures.
- Support daily delivery operations and route execution.
- Ensure all Transportation Drivers are logged into Roadnet each morning.
- Publish required Roadnet reports daily, including daily case reports and operational reporting for Branch Management.
- Support efficient route performance and service execution.
Conduct monthly safety meetings and training sessions.
- Ensure DOT files and medical certifications remain current for all CDL Drivers.
- Promote and enforce all safety practices, company policies, and regulatory requirements.
- Ensure fleet-related concerns are properly communicated for timely corrective action.
- Assist in conducting performance evaluations for Transportation Department employees.
- Support hiring, onboarding, and employee development efforts.
- Process payroll-related documentation to ensure timely and accurate employee compensation.
- Support investigation and resolution of delivery-related issues and complaints.
- Collaborate with internal departments to improve communication, service levels, and operational performance.
- High School Diploma or GED required.
- Minimum of 3 years of experience as a delivery driver.
- Must possess a CDL or be willing to obtain a CDL within six months of hire.
- Ability to work a flexible schedule, including evenings and weekends as business needs require.
Strong organizational and planning abilities with the ability to manage multiple priorities.
- Strong interpersonal and relationship-building skills.
- Ability to coach employees and drive performance improvements.
- Knowledge of transportation operations, route management, and DOT compliance requirements.
Ability to walk, stand, bend, reach, and stoop throughout the workday.
- Ability to drive a delivery vehicle for extended periods, up to 10 hours as needed.
- Ability to work both in an office environment and in the field alongside drivers.
As the Distributor of Choice, Capital Beer and Beverage embraces a culture where diversity drives innovative solutions for the success of our employees, retailers, and supplier partners. Our company strives to foster an inclusive and welcoming environment that reflects the unique communities we serve.
This role requires regular, ongoing in office presence. Employees are expected to work onsite, which includes non-company locations where we conduct business, the majority of the time to support collaboration, productivity, and business operations according to the schedule set by supervisors and/or branch management."
This job description is not intended to create a contract of employment. Capital Beer and Beverage provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.”
Please note that job application deadlines will vary by position. The ability to enter and submit an application in UltiPro will not guarantee that the position is still open and that your application will be reviewed and considered. If you have questions regarding a specific job application deadline, please email View email address on click.appcast.io (for internal candidates – contact the hiring manager).
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