Front Desk Receptionist WEEKEND NEEDED

Hotel Front Desk Agent

As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and enjoyable stay. You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a clean and inviting lobby environment.

Handle phone calls, reservations, and provide information about the hotel and local area.

Maintain the cleanliness and orderliness of the front desk and lobby area.

Collaborate with other hotel departments to enhance guest satisfaction.

High school diploma or equivalent preferred.

Minimum of 1 year hotel/resort experience preferred.

Strong customer service orientation and a friendly, approachable demeanor.

Basic computer skills and ability to learn hotel software systems.

Availability to work flexible hours, weekends, and holidays.

Competitive hourly wage of $17.75 paid bi-weekly.

• Employee discounts on hotel stays and services.
• Medical, Dental and Vision Insurance
• 401(K) retirement plan
• Personal and Vacation time
• Hampton Inn Boston-Natick is part of the trusted Hampton by Hilton brand, committed to providing a welcoming and comfortable experience for every guest. Located in Natick, MA, we strive to deliver quality accommodations and exceptional customer service, making us a preferred choice for travelers to the Boston area.

Distinctive Hospitality Group