Overnight Emergency Veterinary Client Service Rep (CARE)

Client Service Representative

VCA Sacramento Veterinary Referral Center is seeking a client service representative to join our growing team! With the recent increased demand for veterinary care, we are expanding our team.

At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Managing medical records, charts, reports and correspondence.

Handle all cash and credit card transactions including deposits and invoicing.

About Our Hospital

Here at VCA Sacramento Veterinary Referral Center we are proud of our strong reputation in our community, offering clients a spectrum of services from our 24-hour ER service to our wide variety of specialty services. We have a supportive and fun team of team board-certified specialists in internal medicine, surgery, emergency and critical care, anesthesiology, cardiology, neurology, rehabilitation, medical and radiation oncology, and radiology.

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.

You will sharpen your skillsand even learn some new techniquesand explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.

We offer competitive compensation, including swing and graveyard shift differentials, along with a comprehensive benefits package, including: medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!

Must have a high school diploma or equivalent

Animal care, client/customer interaction, receptionist experience preferred but not required

Knowledge of and ability to use medical abbreviations

At our veterinary hospital, we are committed to providing high-quality care to our patients and exceptional service to our clients. We are looking for a Client Service Representative who shares our commitment to excellence and has a passion for animal care.

If you are a skilled in client service with a commitment to excellence and a passion for animal care, we encourage you to apply for this position. VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. VCA Animal Hospitals