Head of Operations - Business Consulting and Services

About Us: Uniphar, founded in 1967, is a leading, global, full-service life sciences and healthcare services company that has grown and expanded its operations internationally across Europe, the USA, MENA and APAC. Working from clinical development to commercialization, our end-to-end services remove barriers to launch, increase access and optimize brands. Capabilities span across consulting, communications, global supply chain, regulatory compliance, medical affairs, medical communications, medical information, field (msl, sales, virtual), access, agency, research, digital, and in-licensing.
Uniphar US operations include integrated services from Uniphar Clinical, Uniphar Logistics, Uniphar Medical, and Uniphar Commercial including Access and Supply chain.
We deliver exceptional results driven by trust, innovation, and our patient-first culture.
US Uniphar Website:

Comprehensive benefits: health, dental, vision, 401(k) match, and more.
A collaborative, flexible work environment that supports career growth.
Uniphar Logistics is a leading provider of sustainable 3PL solutions supporting pharmaceutical, medical‑device, and life‑science partners. Our GMP‑compliant, ISO 13485–validated facility delivers temperature‑controlled warehousing, logistics, value‑added services, and exceptional customer support.

This role will lead the Operations and Logistics function for Uniphar Global Sourcing within the North Carolina facility. The individual will be expected to continually drive innovation and efficiencies across operations, logistics, and facilities with a view to delivering an efficient, focused and dedicated warehouse-as-a-service to all Business Units operating within the facility. They should be aligned with the Global Operations team and collaborate with key group strategic projects both within the US and globally.

Hold a degree in Supply Chain or Engineering or a related field
Lean Six Sigma is highly desirable.
Data analytics and PowerBi experience strongly preferred.
Be highly flexible, resilient and comfortable working at a fast pace.
Have significant experience in driving transformation change and managing complexity.
Lead, motivate and support a cross-functional team in the day-to-day running of the warehouse across a multi-business unit operation.
Develop, maintain & report on-going operational KPI’s to all business units operating within the facility.
Drive operational excellence within the facility to deliver the highest level of customer satisfaction.
Ensure that the appropriate systems, training, and processes are in place to maintain and improve on the delivery of a best-in-class service to the Business Units.
Work closely with the Commercial, Quality and Regulatory teams to ensure the highest operating standards across the infrastructure.
Reduce operating costs by driving efficiencies and continuous process improvements across the Business Units.
Maintain ownership of annual budget together with adherence to approved budget spends to include Cap Ex, transport costs, payroll etc.
Manage the labor, transport, energy and facilities budgets within the facility as well as the management of key relationships with multiple GxP and non-GxP vendors.
Coordinate internal and external stakeholders to ensure operational projects are delivered on time, within scope and budget.
Interpret the strategy of the business units and determine innovative solutions that will support strategy implementation.
Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.

Operational Performance, Process Optimization & Continuous Improvements
Identify process and system gaps, lead and drive initiatives and efficiencies to include:
ASN, route and network planning.
System, process and transportation improvements.
Planning and implementation of Health & Safety system across the site.
Mostly controlled but potentially varying internal environmental conditions, including temperature and noise changes within acceptable safety levels typical to a warehouse environment.
Work may involve long-term standing, sitting, and frequent walking throughout areas such as warehouses, re-packaging, or Engineering labs and navigating common hazards related to these areas.
Weekend and overtime work may be required.
It is the policy of Uniphar to ensure that job applicants are considered, and that employees are treated during employment, without regard to their race, color, religion, creed, sex, national origin, age, physical or mental disability, veteran status or Vietnam-Era veteran status, citizenship, marital status, domestic partnership status, familial status, gender identity, sexual orientation, legally protected medical condition (including pregnancy, childbirth, or related medical condition), genetic characteristics or other characteristic, condition or classification protected by federal, state, or local law.