Head of Facility Management

The Facilities Manager is responsible for overseeing the maintenance, compliance, and operational efficiency of all facility-related functions within the airport environment, specifically airport concessions and landlord operated common areas. This role ensures that preventative maintenance programs, regulatory compliance, tenant coordination, and capital projects are executed effectively to support a safe, compliant, and high-quality guest experience.
Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Develop, implement, and maintain Standard Operating Procedures (SOPs) for preventative maintenance programs across all facilities.
Oversee and ensure proper documentation, record management, and timely sharing of maintenance records with the Airport Authority, including tenant-related documentation.
Manage and resolve day-to-day facility issues, including coordination with internal teams, tenants, and Airport Authority departments (e.g., Identify the root causes of facility issues and ensure timely resolution with appropriate follow-through.
Compliance & Regulatory Oversight
Support and enforce adherence to all applicable codes and regulations, including but not limited to:
LADBS (Los Angeles Department of Building and Safety)
Fire Life Safety (FLS)
ABC regulations (as applicable to facility operations)
Serve as the primary liaison for tenant facility-related matters, including store upgrades, refurbishments, and repair activities.
Maintain strong communication with tenants and Airport Authority to ensure alignment, transparency, and timely updates on issues, escalations, and impacts to operations or guest experience.
Track and respond to fire alarm events within tenant spaces, ensuring proper documentation, investigation, and reporting to Airport Authority and stakeholders.
Project & Capital Management
Owns capital planning and budgeting activities in partnership with management.
Lead and coordinate facility-related projects from initiation through completion, ensuring delivery on scope, budget, and timeline.
Assist in queue planning and prioritization of maintenance and project work.
Vendor & Contract Management
Manage third-party vendors and service providers to ensure performance meets contractual obligations and service standards.
Oversee contract lifecycle, including RFP development, bid evaluation, negotiation, and ongoing compliance.
Ensure vendor adherence to safety, operational, and regulatory requirements.
Identify and implement opportunities to improve facility operations, processes, and service delivery.
Drive initiatives that enhance efficiency, reduce downtime, and improve the overall customer experience.
Preferred bachelor's degree in Facilities Management, Engineering, Business Administration, or related field (5 years' experience).
5+ years of progressive facilities management experience, preferably in airport, concession / hospitality, or high-traffic environments.
Strong knowledge of building systems, preventative maintenance practices, and regulatory compliance requirements.
Experience managing vendors, contracts, and capital projects.
Proven ability to manage multiple priorities and respond effectively in a fast-paced environment.
Excellent communication, problem-solving, and stakeholder management skills.
Regulatory Compliance
Project Management
Vendor Management
Strategic Planning
Customer/Guest Focus
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. Department of Homeland Security E-Verify program. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Applicants should submit their application by clicking Apply Now.