Head of Sales Management

BILINGUAL SALES MANAGER IN TRAINING - ASHLEY NORTH MIAMI BEACH

Sales

Full-Time

Pay or shift range: $The estimated range is the budgeted amount for this position. With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Our Vision is to be the ultimate home store. Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

Medical, Dental, and Vision

Life & Disability Insurance

Employee Assistance Program (EAP)

As a Manager In Training you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted. You’ll gain experience in providing top‑tier customer service and sales while learning critical leadership and operational skills from experienced managers.

You will learn the role of the Showroom Manager through on‑the‑job training to prepare you for the future opportunity to become a Manager at CITY HOME and to manage a team of associates in the showroom. The primary function of the Showroom Manager is to increase showroom sales, customer satisfaction and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management.

Sales Leadership

Uncapped earning potential through commissions + $30/hour when scheduled for manager on‑the‑job training – Detailed compensation structure listed below.

As a Manager In Training your primary responsibilities will be to:

Learn the Showroom Manager role, including:

Daily management tasks for the showroom

Handling customer service issues

Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction

Conduct training sessions with associates

Helping solve problems in the showroom

Communicating and supporting new initiatives and processes/changes in the showroom to drive results

Learn and complete showroom inventory counts

Learn how to manage a team and drive showroom / team performance

Learn and practice the responsibilities of a Showroom Manager, including but not limited to: (will be detailed during training).

As a Sales Associate , you will:

Help guests design a home they'll love

NAVIGATE large showrooms and be on your feet 8 hours a day

Build personal connections and guide customers through the sales process

Convert customer interactions into successful sales

Prospect and account management

Maintain neatness of the showroom for a welcoming customer experience

Meet or exceed monthly sales goals and other KPIs set by management

Address customer concerns to ensure customer satisfaction

You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role. Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year. As a fast‑growing company, there is significant opportunity for growth as we continue to open new showrooms and need additional leaders.

Customer Facing Experience

Relationship Management

Education & Work Experience: One or more years from a related environment preferred.

Schedule: Ability to work evenings and weekends as part of a flexible and accommodating full‑time, 40‑hour‑per‑week schedule.

Knowledge of Microsoft Office Programs (Excel, Word, Outlook, etc.).

Use of iPad for all training, transactions, financing applications, inventory checks, etc.

Ability to guide customers throughout the showroom for extended periods of time.