Head of Recruiting & HR

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Working as the HR Manager , you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. Our HR Manager will support a multi-site portfolio and must effectively partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. We are hospitality-centric, food & beverage managed services company; only those passionate about PEOPLE and PERFORMANCE need apply! Must be able to travel regularly to multiple sites in these states.

Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).

Investigates and advises management in appropriate resolution of associate relations issues.

Supports internal customer survey and associate satisfaction interpretation/feedback process.

Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.

Coordinates and conducts management training related to the areas of interviewing, selection and hiring.

Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.

Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.

Coordinates and conducts new hire orientation and management training

Serves as a key culture champion for the operations portfolio

Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.

Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).

Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Three to five years multi-unit HR generalist and associate relations experience.

Experience in a high customer contact setting (food & beverage, hospitality industry HR experience preferred)

Demonstrated success partnering with leadership - you're a trusted, consensus building HR practitioner who learns the business and stays close to operations (and operational needs)

Exceptional emotional intelligence - you're a proactive, tactful communicator and you effectively engage with all levels of associates.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis.

Medical

Life Insurance/ AD

Disability Insurance

Retirement Plan

Holiday Time Off (varies by site/state)

Personal Leave

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.