Head of Operations (Remote)

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. The Revenue Operations team builds and manages the operational systems that connect Sales, Marketing,and Customer Success into a unified revenue engine. The team focuses on forecasting, reporting, systemsarchitecture, compensation planning, and operational scalability across both PLG and enterprise salesmotions.This role will lead the Revenue Operations function while overseeing Deal Desk and Enablement as thosefunctions scale.
The Director of Revenue Operations will own the systems, data infrastructure, forecasting processes, andoperational workflows that power Runpod's revenue organization. You will define the operational foundation that supports Runpod's enterprise revenue growth. Your workwill directly influence forecasting accuracy, GTM scalability, executive decision making, and operationalefficiency across Sales, Marketing, and Customer Success.You will partner closely with executive leadership and help shape how Runpod scales from $120M ARR into its next phase of growth.
Revenue Systems and Data Infrastructure Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success
Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion
Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools
Forecasting and Pipeline Management Design and manage revenue forecasting processes across enterprise and PLG motions
Lead weekly pipeline reviews and establish CRM hygiene standards
Build dashboards and reporting infrastructure for executive and board level visibility
Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development
Cross Functional Alignment Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success
Partner with Legal on contract workflows and governance
AI Powered Operations Implement AI tools and workflow automation across Revenue Operations
Evaluate AI assisted forecasting, pipeline scoring, and automation platforms
Requirements: 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles
Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies
Deep CRM expertise with Salesforce preferred
Experience implementing operational structure in fast growing environments
Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms
Experience implementing CRM, CPQ, or forecasting platforms
Meaningful equity in a fast-growing company- everyone on the team receives stock options - your impact drives our growth, and you share in the upside.
Generous medical, dental & vision plans
Flexible PTO- take the time you need to recharge
Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
Join a passionate team on the cutting edge of AI infrastructure - where culture, learning, and ownership are at the heart of how we scale.
$1,200 Home Office & Equipment Stipend-We set you up for success from day one with gear and support to create your ideal workspace
We believe that diversity in all its forms enhances our team. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. however, we are currently unable to sponsor employment visas

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