Head of Operations (Remote)

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, View email address on click.appcast.io.

Job Summary In conjunction with unit management, the Operations Manager will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations.

Key Responsibilities Ensures optimal customer service and client satisfaction

Provides cost effective management that meets and exceeds stated expectations

Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities

Follows health, safety and sanitation guidelines for all products

Supervisory, leadership, management and coaching skills

Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels

Medical

Life Insurance/ AD

Disability Insurance

Retirement Plan

Holiday Time Off (varies by site/state)

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.