Head of Operations **URGENT**
Loomis
The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assistingwith long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations(armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.
Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations.
Maintaining effectiveness and efficiency of route, terminal and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing.
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and or complaints and solving logistical issues.
Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viableoperational solutions to new customers.
Controlling overtime hours. Monitoring employee vacation schedules. Communication with all employees to Immediately resolve any outstanding issues and/orcomplaints.
Completion of any and all additional responsibilities that are assigned by the operationsManager and/or other Management Team Members on an "as needed" basis.
Provide leadership that is dedicated to professionalism, continuous improvement, andexceeding challenging goals and objectives.
Recruiting, interviewing, testing, selecting, training and supervising operations personnel.
Oversight and coordination of maintenance of vehicles, forklifts and other equipment.
Emergency responses include responses to employee injuries, facility security incidents,vehicle incidents and security investigations.
Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.
All other duties as assigned by the Operations Manager/Branch Manager.
A valid firearms permit.
Experience in transportation andwarehousing, transportation logistics, or a related field required.
Experience in banking or retail cash,and ATM operations preferred.
Excellent computer skills and a workingknowledge of Microsoft Office programs required.
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
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