Pre-Sales Engineering Manage

Enatel is a global leader in the design and manufacture of advanced power conversion and energy management solutions. As part of the IDEAL Industries family of brands, Enatel supports critical infrastructure across industrial, and energy sectors worldwide.

A dynamic and innovative company, Enatel is known for delivering high-quality, reliable power solutions that meet the evolving needs of customers around the world. At Enatel, we are driven by a commitment to innovation, customer success, and continuous improvement. We pride ourselves on building strong relationships with our customers, employees, and global partners, while fostering a collaborative and high-performing workplace.

The Sales Engineer is a key technical resource supporting the sales team throughout the entire customer lifecycle. This role is responsible for actively supporting customers, managing the technical evaluation stage of the sales process, and providing both pre-sales and post-sales technical expertise.

The Sales Engineer works closely with Sales, Engineering, and Customer Service teams to design and deliver solutions that meet customer requirements, while acting as a trusted advisor and product expert.

Support the sales team by responding to technical enquiries and assisting with solution development

Lead and support technical evaluations during pre‑sales activities, including customer discussions and product demonstrations

Understand customer technical and commercial requirements and translate these into tailored solutions

Provide post‑sales technical support, including troubleshooting and issue resolution

Deliver installation support, commissioning assistance, technical training, and documentation to customers as required

Collaborate with internal teams including Sales, Engineering, Manufacturing, and Quality to ensure successful customer outcomes

Support the development and testing of customized or low‑volume solutions where required

Contribute to product improvement through feedback gathered from customer interactions and field experience

Assist in managing warranty‑related activities, including product returns and root cause analysis

Travel within North America (and occasionally internationally) to support customer engagements

Comply with and contribute to the continuous improvement of company policies, processes, and procedures

Bachelor’s degree in electronics engineering, engineering, or other relevant technical field (or equivalent experience)

Experience in a technical sales, application engineering, or customer‑facing engineering role

Strong technical knowledge in power electronics, telecommunications, or related high‑tech environments

Strong customer focus with excellent relationship‑building skills

Proficiency in Microsoft Office Suite and analytical thinking

Ability to travel as required to support customers and projects

Travel

Must be comfortable with travel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. This range represents a good faith estimate for the position and actual compensation will be based on numerous factors including knowledge, location, skills, training and experience.

IDEAL employees enjoy a wide range of valuable benefits including medical, dental & vision insurance, education reimbursement and wellness programs. To help meet your retirement needs, we offer a 401k with company match and a cash balance pension plan. IDEAL values rest, personal time and community involvement facilitating these through several paid time off programs including vacation and personal days, volunteer time, holidays and parental leave.

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