Service Administrative Professional

Administrative Assistant
Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Whaley Foodservice, LLC is currently searching for an experienced Administrative Assistant to join our team. This position is responsible for meeting the daily, weekly and monthly administrative needs of the branch location.
Administrative Assistant
Supervision: This position is responsible for meeting the daily, weekly and monthly administrative needs of the branch location.
Answer high volume of incoming customer calls.
Open service orders as needed in the computer system.
Close service orders for billing upon completion of order using the computer system.
Assist in resolving customer problems/complaints.
Insure return of warranty parts to corporate warranty department.
Submit reports as required to corporate office.
Route parts calls as necessary.
Maintain clean and professional office environment.
External Frequent and regular contact with customers.
A High School diplomas or the equivalent in experience.
~1-3 years of previous administrative experience combined with 2 years of computer experience.

Strong windows based computer skills including Microsoft Word and Excel.
Ability to handle multiple tasks simultaneously including multiple incoming phone calls.
Typing speed of 50 WPM or better.
Working/Environmental Conditions:

Heavy phone contact and computer usage (80% - 100%)
Some infrequent travel, mainly to corporate office.