Head of Programme Management

The Global Clients Americas Program Director (GCA PD) serves as the Security
assigned account/s. account strategy and management, including the creation and execution of a
security program strategy, manage and align Securitas and Client/s goals, and
profitability of the account. Proactive account management that includes
This job description applies only to administrative employees in salaried
supervisory positions that manage a specific account (work unit), performing the
Specific duties or tasks may vary and be documented separately. Associates are held accountable for successful job performance. performance standards may be documented separately, and may include functions,
follow safe work practices, and to be aware of company policies and procedures
policies and procedures. In the event of uncertainty or lack of knowledge of
company policies and procedures, associates are required to request
Serves as a key point of contact to ensure the delivery of high-quality
customer service for assigned account/s; security program and leadership to assigned account/s.

analyzes operational and financial indicators to
continuously improve overall performance.

Evaluates service quality and initiates any
Coordinates and performs Security Risk Reviews of client facilities using
manages global safety programs; Ensures branches maintain a consistent focus on high quality customer
Ensures appropriate staffing levels, in collaboration with area management as
Builds and facilitates teamwork and partnerships
and the implementation of progressive change.

Meets regularly with client and Securitas management representatives for
account reviews; supports security planning, assessments and surveys; review and update of global and local post orders; ensures contract compliance
Manages in client strategic budget preparation for guard services and
Develops global service network for client locations and establishes strong
using quality planning, analysis, and decision making; Bachelor’s Degree preferred and a minimum of 5-10 years of progressively
responsible management experience in business management or a closely related
field.

Intermediate knowledge of Microsoft Office applications including Word, Outlook,
Excel and PowerPoint.

Working knowledge of Microsoft Office applications including Visio, SharePoint
Securitas is committed to diversity, equity, inclusion and belonging in the
identity, national origin, disability, status as a protected veteran, or any
provide the security needed to safeguard our clients' assets and people. three red dots in the Securitas logo. Retirement plan

• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Paid holidays
• policy, depending on local requirements. Benefits may be different for union

Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.

Securitas employees are honest and trusted by customers to safeguard their
forum for our employees and customers to voice opinions, report improprieties,
be aware of potential risks or incidents that may take place on our customers’
ready to help if an incident occurs that requires intervention regardless of