Head of Recruiting & HR

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

The Complex Director of Human Resources is responsible for staffing qualified personnel; training program direction, implementation and administration; and employee relations coaching, counseling and discipline for an assigned portfolio of hotels.

Direct and supervise Human Resources staff.Prepare and maintain Human Resources budget.Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.Communicate new policies, information, and directives to all employees.Instruct staff in interpretation of HR policies and procedures.Ensure staffs compliance with HR policies and procedures.Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.Recruit, interview and recommend all exempt personnel.Set up, approve, and maintain all wage and salary programs, including performance evaluations.Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc.Maintain open door policy.Conduct training classes.Ensure compliance with all HR related Loss Prevention SOP’s.Become a certified trainer in all current HR training modules.Participate in and monitor effectiveness of Highgate Hotel Enrichment committee.Maintain Heroes of Hospitality (Employee of Month/Year) program.Practice positive employee relations, including coaching, counseling & discipline.Monitor Service Standards by Position training program.Ensure Associate Opinion Survey is completed by all employees.Manage all personnel files.Manage resume and application files.Develop and monitor recruitment resources.

At least 5 years of progressive Human Resources experience in a hotel or a related industry; College course work in related field helpfulFamiliarity with and knowledge of employment laws required.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributionsPaid holidaysPaid vacationPaid sick leave (provided in accordance with applicable law)Employee assistance program (EAP)Educational opportunities / Tuition reimbursementPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable lawFor Employees Based in Washington: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of servicePaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.For Employees Based in Colorado:8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar yearUp to 20 days of paid vacation per year, based on classification and length of service6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.For Employees Based in California: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Pay Class: Full Time