Head of Business Operations - Remote
$2,700 - $3,700 per monthAgent Inc
Business Operations Manager
Monday to Friday, 9 AM to 5 PM PST
Location: Remote (Latin America / Central Time Zone preferred)
Opportunity: Full-Time Contract: Contractor (Initial 6-month term with strong potential for extension/renewal)
Our client is a neuroscience-based technology company dedicated to revolutionizing health behavior change through a positive, iterative approach to habit formation. Their technology empowers individuals to test-drive evidence-based healthy habits, removing the guesswork and fostering an "unstoppable" mindset where "no fail, only practice and iteration." As a 100% remote team with headquarters on a retreat in the Santa Cruz mountains, Fresh Tri cultivates an inclusive work culture that prioritizes belonging, personal growth, and continuous learning.
We are seeking an adaptable, proactive, and detail-oriented Business Operations Manager to join our team on a contract basis. In this role, you will serve as the connective tissue across our dynamic team —streamlining workflows, organizing documentation, supporting team culture, and ensuring daily operations run seamlessly.
Business Operations & Process Management
Manage software subscriptions, tool licenses, and operational renewals.
Coordinate project workflows, maintain master trackers, follow up on key deliverables/deadlines, surface blockers, and ensure Asana project hygiene.
Administer vendor contracts, insurance/compliance documents, and critical operational deadlines.
People Operations, Culture & Training
Oversee team training compliance by assigning, tracking, and completing required modules.
Lead virtual team-building initiatives and manage personnel acknowledgments (birthdays, work anniversaries, company milestones).
Coordinate event planning, including virtual events and complex in-person travel arrangements (flights, rental cars, carpool plans, hotel reservations).
Customer Support & Other
Provide high-touch support for our user community by resolving support tickets, moderating our app feed, and escalating issues appropriately.
Potential for legal and/or financial operations support based on team needs.
At least 3 to 5 years of proven experience in business operations or similar roles, with US-based companies, ideally in early-to-mid stage startups.
Fluent English speaker with exceptional written and verbal communication skills.
High proficiency with task-management systems (Asana), process tools, and modern remote workspace software (Slack, Google Workspace).
Experience in health, wellness, software, or tech industries is a major plus!
Highly detail-oriented with a proactive drive to resolve blockers and keep team projects on track.
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