Head of Operations & Business Management

Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. Headquartered in New York with offices in Beijing, Boston, Brussels, Dallas, Hong Kong, Houston, London, Los Angeles, Luxembourg, Palo Alto, San Francisco, São Paulo, Tokyo and Washington, D.the Firm provides coordinated legal advice and transactional capability to clients around the globe.

Job Summary & Objectives The Operations Manager is responsible for overseeing the smooth and efficient operations of the Houston and Dallas offices. This role provides strategic operational leadership, manages office initiatives, and ensures alignment with firm objectives, operational needs, and priorities. The Operations Manager is a key point of contact for office operations, driving effective communication, collaboration, and execution across teams.

Essential Job Duties & Responsibilities Oversee daily office operations across multiple locations, ensuring efficient processes, clear communication, and alignment with firm objectives and needs.

Lead and supervise operations and facilities personnel, including direct and indirect reports, by providing guidance and promoting accountability.

Manage office projects and initiatives overseeing timelines, budgets, execution, and follow-through to achieve successful firm outcomes.

Serve as the primary point of contact for office operations, coordinating with internal teams and external stakeholders, including vendors and contractors.

Manage vendor, contractor, and service provider relationships, ensuring effective partnerships, successful project delivery, and quality service through communication and coordination.

Oversee budgets, financial reporting, records, and operational expenses.

Perform processes associated with notary renewals, IOLTA compliance, and State Bar dues.

Understand business operations, departmental needs and office requirements to support in effective decision making.

Monitor and assist with meeting and event activities to ensure internal stakeholder satisfaction and compliance with health and safety regulations and laws.

Assess the performance of Facilities and Operations team members; participate in the performance evaluation process.

Partner with the Facilities Manager to handle tasks associated with security access, health and safety, vendors, and the student intern program.

Perform other duties and assist with various projects as assigned.

Travel is needed for up to 20%.

Education Required Bachelor’s degree or equivalent experience.

Minimum of 4 years’ supervisory experience managing personnel, projects, and processes.

Experience with financial reporting, expense management, and budgeting.

Ability to assess situations, prioritize competing tasks, adapt to changing priorities, and keep management informed while ensuring accuracy and timely follow-up.

Ability to proactively seek ways to manage costs and enhance service levels.

Proficiency in MS Office Suite (Word, Excel and Outlook).

Strong attention to detail with a focus on accuracy, consistency, and quality in all work.

Preferred Minimum of 6 years of experience with operations and project management.

Experience with event planning.

This role is exempt meaning it is not overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position.

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• Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. Headquartered in New York with offices in Beijing, Boston, Brussels, Dallas, Hong Kong, Houston, London, Los Angeles, Luxembourg, Palo Alto, San Francisco, São Paulo, Tokyo and Washington, D.the Firm provides coordinated legal advice and transactional capability to clients around the globe.