Training Facilitator I-Healthcare

The incumbent serves as the Training Specialist for VA Portland Healthcare System, Office of Community Care (OCC). The primary responsibility is developing, implementing, and maintaining the ongoing administrative training programs for employees within the VA Portland Healthcare System, OCC.
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Develops, maintains, and administers training programs for staff.
Coordinates orientation activities for new employees and prepares materials to acquaint new employees with the organization's mission, structure, history, objectives, and policies.
Ensures quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements that influence the regulatory correctness and responsiveness of staff.
Works with Supervisors, Medical Support Assistants, and other staff as needed to develop data capture and electronic procedures to track the progress of quality program management initiatives.
Develops, implements, and evaluates training courses and programs and assess quality and effectiveness for continuous improvement.
Monitors newly released directives, national, VISN, and facility policies and releases patches regularly to assess any potential effects on end-users and employees.
Conduct and evaluate employee training needs assessments to provide guidance to the Business Office Management on establishing and operating internal training programs, developing or obtaining training aids, and selecting appropriate training resources.
Investigates and analyzes adverse quality trends or conditions and initiates corrective action.
Tracks all employee education and training compliance, utilizing established computer system software and Talent Management System and will use this to prepare reports on the status of training hours and mandatory courses.
Participates in process improvement teams and assists managers and technical experts develop realistic quality improvement plans.
Promotion Potential: This is a developmental position leading to a GS-09 level, performing assignments intended to broaden skills and provide practical experience leading to progressively more complex assignments performed under progressively less supervision. The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday-Friday, 7:30am-4pm
Virtual: This is not a virtual position.
Position Description/PD#: Training Specialist/ PD219000 and PD248880
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
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Citizen to apply for this job
In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Selective Service Registration is required for males born after 12/31/1959
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. your performance and conduct;
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
For a GS-07 position you must have served 52 weeks at the GS-05.
For a GS-09 position you must have served 52 weeks at the GS-07.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Individual Occupational Requirement: The 1712 Training Instruction series requires specific education or experience to be met in order to be appointed into a position of this series. A bachelor's or graduate/higher level degree in education or a subject area related to the position to be filled. (Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
Supervising or administering a training program.
Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

Examples of specialized experience would typically include, but are not limited to: Assist in developing and coordinating staff training education; and, assist in training and course surveys. To qualify based on education for this grade level you must have completed one (1) full year of graduate level education. NOTE: Transcripts must be submitted with application. You must have an combination of specialized experience and education, directly related to the work of the position, beyond a bachelor's degree. Superior Academic Achievement: Applicants must have completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and meet one of the following: a) Rank in the upper one-third of your class in the college, university or major subdivision. b) A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. c) A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. Examples of specialized experience would typically include, but are not limited to: Develop and maintain administrative training programs, identifying, reporting, and create strategies for improvement for areas that are non-compliant. Analyze national performance standards on a weekly, monthly, quarterly and annual basis and reports weekly to management the results, findings and action plans for services not meeting performance measures. Coordinate application access and training ensuring staff are in compliance with mandatory training requirements. Utilize Microsoft Excel, data visualization tools, or business intelligence platforms for operational analysis. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. You must possess equivalent combinations of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.