Receptionist (Evening M-F)

Receptionist

The Receptionist serves as the first point of contact for the parish by greeting, welcoming, and directing visitors, answering telephone inquiries, and providing routine administrative support. This position supports daily front office operations and ensures a professional and welcoming environment for parishioners, visitors, and staff.

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

# Answers and directs telephone calls and greets visitors in a courteous and professional manner.

Maintains front office organization, including supplies and basic office equipment.

Maintains records, files, and basic office documentation.

Supports general office operations and assists with routine administrative tasks as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires an appreciation and respect for the Catholic Church and its teachings. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

High school diploma or equivalent required. One (1) or more years of experience in a receptionist, customer service, or office support role preferred. Basic proficiency in Microsoft Office applications, including Word and Outlook, preferred.

Excellent telephone skills with the ability to communicate clearly, professionally, and courteously.

Ability to remain calm and effective in a fast-paced or stressful front office environment.

Strong interpersonal skills with a customer-service orientation.

Ability to perform routine clerical tasks accurately.

Basic proficiency in Microsoft Office applications, including Word and Outlook; experience with office equipment and systems preferred.

Work is primarily performed in an office setting with frequent interaction with visitors and parishioners. The employee may be required to work beyond a standard 8-hour day, including occasional evenings and weekends. Must be able to manage a steady flow of visitors, calls, and inquiries in a front office environment.

Tasks require the ability to exert light physical effort in sedentary to light work, which may involve lifting, carrying, pushing, and/or pulling objects and materials of light weight (up to 10 pounds). Must be able to use standard office equipment, with or without reasonable accommodation, and communicate effectively in both verbal and written form.