Head of Project Management

Overview
The Project Manager will plan, organize, budget, supervise, and direct the daily operations of the project’s team. This position is responsible for successfully engaging with the client and managing project deliverables, including the scope of work as defined by the contract, as well as all support functions, associated people and teams, the financial responsibilities of the project team, and the equipment, materials, and supplies used in meeting contract obligations. There is a strong focus on customer relationship management, financial acumen and contract management in this position.

Stakeholder Engagement

Responsible for the entire client relationship as it pertains to the project.

Identify and engage with key stakeholders, understanding the dynamics and relationships within the client organisation.

Monitor client satisfaction and address any concerns promptly.

Cultivate long‑term relationships with clients and stay informed about the client’s evolving needs and industry trends.

Act as the primary contact for client communication, providing regular updates on project status, risks and opportunities.

Establish and maintain strong relationships with clients, contractors, subcontractors and vendors including senior levels, ensuring effective communication and follow‑up.

Project Planning and Execution

Lead and develop comprehensive project development plans including scope, schedule, budget, and resource allocation.

Oversee and ensure the execution of projects, ensuring adherence to quality standards, safety regulations, and contractual requirements.

Oversee and ensure end‑to‑end delivery, maintenance and closing out.

Ensure appropriate change controls in place and are followed.

Ensure compliance with all relevant industry standards, codes, and regulations governing construction and IT projects.

Team Leadership and Development

Lead, mentor, and motivate a diverse team including engineers and technical specialists.

Foster a collaborative work environment, promoting effective communication and knowledge sharing within the team.

Contract Management

Oversee the negotiation, administration, and management of contracts with clients, subcontractors, and vendors.

Ensure compliance with contract terms, including deliverables, milestones, and payment schedules.

Performance and Financial Monitoring

Monitor project progress, ensuring accuracy in reporting and forecasting.

Adhere to budgetary constraints and resource allocation.

Provide accurate and timely project financial reporting.

Establish and enforce budget controls, escalating significant concerns promptly.

Deliver Project‑based P&L.

Plan, develop, and implement operating budget(s) and monitor costs for adherence.

Risk Management and Issue Resolution

Identify potential risks and develop mitigation strategies to minimize disruptions/liquidated damages and proactively address issues.

Ensure the appropriate handling and response of internal and external complaints to a mutually beneficial resolution.

This list of responsibilities might not cover everything you’ll end up doing.

Education & Experience

Bachelor’s degree in engineering or similar required.

Graduate degree preferred, but not required.

Minimum 5 years in a highly complex project manager role.

Government, Tolling or other highly regulated industry experience preferred.

PMP Certification desired.

Proven experience delivering complex operations projects on‑time and on‑budget.

Skills

Senior level customer relationship management.

Strong proficiency in project management.

Strong financial acumen.

Negotiation skills.

Effective communication skills (including presentation) working with and through all levels of an organization.

Hands‑on problem solver.

Strong aptitude to guide and mentor team members working on‑site and in the field.

Analytical and keen eye for detail.

Highly developed sense of integrity and commitment to operational excellence.

Technical Knowledge

Project Management software

ERP systems (e.g., Netsuite, SAP)

Agile methodology

Microsoft Office/365 products (Word, Excel, PowerPoint, Teams, Outlook)

Excellent computer skills - ability to create and generate project reports.

Understanding of Oracle/Java‑based environments

Benefits
We offer a Total Rewards plan designed with you and your family’s health and wellness in mind, which includes:

Paid days off (i.e. vacation, sick days, bereavement leave)

Health and Dental plans

Retirement plans

Employee and Family Assistance Program (EFAP)

Employee referral program

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disability, in accordance with applicable federal, state/provincial, and local laws. We’re committed to creating a workplace where everyone feels valued and respected.

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