Receptionist for Administrative Professionals

Job Summary (List Format)

Serve as an onsite Administrative Assistant for AZDES - DBME in Tucson, AZ.

Operate switchboard: answer, direct, and transfer incoming calls; manage visitor check-ins and general administrative tasks.

Provide customer service to internal and external clients.

Perform receptionist duties including taking messages, providing information, and maintaining records.

Monitor emergency calls, alarms, and manage paging systems as needed.

Sort mail and handle basic administrative support tasks.

Schedule consultative examinations (CE) for claimants, including making follow-up calls and coordinating with doctors.

Prepare and mail exam packets or fax documents to medical providers as required.

Respond to inquiries regarding claim status, appointments, or transportation assistance (e.g., mailing bus passes).

Contact claimants, attorneys, medical sources, and hospitals to coordinate paperwork, appointments, authorizations, and reports.

Use a tracking system to ensure daily assignments are completed and disseminated.

Conduct case development activities that require analysis and judgment.

Maintain strong computer skills for daily tasks (data entry, scheduling, tracking).

Preferred: Bilingual ability to assist a diverse population.

Participate in intensive background and drug screenings (HireRight/Global ID facial biomatrix).

Position is onsite with potential for hybrid work after training.

Local candidates only; must be available for in-person interviews and able to start within two weeks of offer.

#J-18808-Ljbffr S R International Inc