Head Of Property Management Operations

The purpose and mission of the Marion County Treasurer's Office is to collect and invest property taxes. In doing so the agency is responsible for billing, collecting, investing, and distributing property taxes and provides financial analysis related to these functions. This is accomplished by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.

Job Summary This position is responsible for helping to oversee coordination, planning, and administration of all operational processes. Incumbent in this position will provide work direction, training, and supervision to direct reports. Establish and enforce standards for controlling organizational processes and the integrity of data through the production process. Manages administrative support functions for a variety of human resources and operational initiatives. Incumbent in this position has considerable judgment, latitude, and authority regarding working practices, policies, and procedures. Position reports to Deputy Treasurer Operations.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities Provides work direction, training, and supervision to team-members in preparing and implementing the procedures for property tax collections for the agency

Collaborates with manager to formulate administrative, financial, and office management policies, procedures, and strategies

Reviews operational data, budget, staffing to ensure work unit effectiveness

Assists manager in coordination with Information Services Agency (ISA) and technology vendors for all programming and scheduling of tax billing and collection, distribution of taxes, demand, judgment notices, and tax sale

Analyzes and advises on purchasing of all office equipment and supplies

Works closely with vendors to ensure proper billing and accurate payment for services

Examines operations and develops, recommends, and implements improvements for better control and improved efficiency

Executes special projects on behalf of the agency

Develops and uses social media accounts to market services, provide information and general public relations.

Occasionally attends professional conferences, seminars, and training programs to stay abreast of current changes in law, software, technology, and economic trends

Research and apply for relevant grants; conduct post-award tracking of all grants received

Proposes, writes, and distributes press and media advisories and works with MCTO on social media accounts

Receives, gathers, organizes, and compiles statistical data concerning work unit operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications Bachelor’s Degree in Business Administration, Political Science, Public Administration, or related field with three(3) years of previous experience managing team-members. Must have three (3) years of experience in an administrative role with progressive responsibilities, Two (2) years’ experience in city, county, state, or not-for- profit agency. Proficiency in the use of Microsoft Office required. Preferred Job Requirements And Qualifications Master’s Degree in in Business Administration, Political Science, Public Administration, or related field with one(1) year of previous experience managing team-members. Must have two (2) years of experience in an administrative role with progressive responsibilities, One (1) year experience in city, county, state, or not-for- profit agency. Proficiency in the use of Microsoft Office required. Working Conditions Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.

All rates are bi-weekly. 2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser:

Life Insurance Employee Only (rates per $1,000 per month): Basic: Employer Paid

Optional Life Insurance Employee Only (rates per $1,000 per month) Additional 25-29 $0.058

All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

Retirement Savings Plan, the ASA is split up into two parts:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Retirement Savings plan.

Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.

Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Indiana Public Retirement System

Public Employees' Retirement Fund