Evening or Weekend Service Ambassador

Donations Ambassador

Reporting to the Donations Operations Manager, the Donations Ambassador (DA) is responsible for the pick-up of merchandise from donors, safely packing the merchandise in the ReStore truck and trailer, returning to ReStore and unpacking merchandise. This is a Full Time Non-Exempt position requiring flexibility to work evening and weekend hours as needed. The DA will likely spend on average at least five days per week, Monday – Saturday (40 hour work week with 8 hour days).

box truck safely

Document correspondence with donors

Perform excellent customer/donor service

Load and pack materials to minimize damage

Screen and examine each donation on site

Lead in proper loading and unloading of donated materials

Act as a representative of Habitat for Humanity, a community leader

Team building is a real plus.

box truck safely.

DA is responsible for planning and carrying out assignments. Problems and deviations in assignments are handled in accordance with established policies and procedures. DA works both independently and in a team environment and is responsible for the quality and technical accuracy of work produced. Formal reviews are held annually by the Donation Operations Manager.

Errors in work performance may result in delays in recovery of costs or even loss of revenue and may cause serious operational disruptions.

DA has frequent contact with other HFHWC staff, clients, stakeholders, vendors, donors, City of Raleigh community service work program, customers, and external private/public entities, the exchange of information and to solve problems and discover opportunities.

The employee frequently is required to stand, walk, bend, stoop, kneel, and carry, as well as pulling and reaching to obtain stock and/or acquire merchandise for sale. This job operates primarily in a retail/warehouse environment and can require operating equipment such as a forklift, power tools, hand tools, ladders, price guns, pallet jacks and other material handling equipment. No degree is required, but experience working in customer service and delivery is preferred;

Proven organizational skills including the ability to manage multiple tasks and projects simultaneously and produce high quality results quickly and on time;

and availability to work weekends and evenings.

Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

We also require that all staff take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable for upholding our policies around ethical behavior, including safeguarding and whistleblowing.

This company is an at-will employer as allowed by applicable state law. This means that regardless of any provision in this application, if hired, the company or may terminate the employment relationship at any time, for any reason, with or without cause or notice.