Field Service Engineering Tech

What You Will Be Working On Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site in Austin, TX. EPI experience and domestic and international travel of up to 75% will be required for this role.
Job’s Mission Engineer I, Field Service - you will help support ASM’s advanced semiconductor equipment at customer sites, ensuring that tools operate safely and at peak performance. Your work keeps fabs running and directly contributes to the technologies powering AI, 5G, and cloud computing. This role gives you hands‑on experience, structured training, and the chance to grow alongside experts in the field.
Engineer II, Field Service - you will take the lead in supporting ASM’s advanced semiconductor equipment at customer sites, ensuring tools run safely and at peak performance in high‑tech fab environments. This role gives you autonomy, technical depth, and the chance to make a meaningful impact on our customers and on the technology powering the world.
What You Will Be Working On Engineer I, Field Service Install, maintain, and repair ASM semiconductor equipment at customer sites
Troubleshoot tool and process issues using diagnostic tools, schematics, and structured methods
Deliver clear, timely, customer‑focused support with a safety‑first mindset
Document work performed and support updates to service procedures
Support process improvements and contribute ideas to enhance tool performance
Assist with customer escalations
Engineer II, Field Service Install, maintain, and repair ASM semiconductor equipment with limited supervision
Lead troubleshooting of complex tool and process issues using structured diagnostic methods
Perform in‑depth root‑cause analysis and recommend data‑driven corrective actions
Analyze tool performance data to anticipate issues and propose targeted improvements
Provide training and on‑the‑job guidance to newcomers on routine service tasks
Identify operational risks and recommend minor process or procedure enhancements
Document service activities and contribute updates to procedures and best practices
Provide detailed field feedback to engineering and design teams and support beta testing
Manage day‑to‑day customer engagements with a proactive, customer‑first approach
Support escalations and collaborate with cross‑functional experts to drive resolution
What We Are Looking For Engineer I, Field Service Bachelor’s degree in Electromechanical Engineering or related field
1-3 years of technical experience in field service, or manufacturing of OEM capital equipment
Ability to read and interpret electronic and electromechanical schematics
Willing to travel as required for the role domestically and internationally
Proficiency with MS Office
Engineer II, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
Experience in field service or semiconductor capital equipment
Ability to interpret electronic and electromechanical schematics
Experience with structured troubleshooting methodologies
Knowledge of cleanroom and semiconductor safety protocols
Willingness to travel domestically and internationally
Proficiency with MS Office
What Sets You Apart Engineer I, Field Service Semiconductor field service or capital equipment experience
Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
Experience writing procedures or process documentation
Strong customer‑service mindset and organizational skills
Familiarity with structured problem‑solving methods
Experience supporting escalations or beta‑site activities
Engineer II, Field Service Hands‑on semiconductor field service experience
Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
Experience leading structured root‑cause analysis
Experience providing field data to engineering or design teams
Background supporting beta‑stage or early‑option tools
Familiarity with structured problem‑solving techniques
Strong customer‑service mindset and organizational skills
We do this with an eye to the future, pushing the boundaries of what’s possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
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ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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