Property Field Claim Adjuster - Remote

Field Property Claims Adjuster: Cape Girardeau, MO

Our results-driven, high-performance culture thrives on creativity, accountability, and bold solutions. We tackle challenges head-on, learn from every experience, and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job – you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Remote (This is a field role requiring travel to and from policyholder homes. The starting wage for this position is $26.01 per hour or higher. A Day in the Life of a Field Property Adjuster: Conduct both virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements. Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment. Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies. Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties. Use strong customer service skills to negotiate with policyholders to settle the claim. Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year.

If You Have the Following: High School diploma or equivalent required. Excellent customer service experience, preferably in a retail environment. Construction or insurance experience is highly desirable and preferred. Computer literate: MS Word, Excel, Outlook. Proficiency with smartphones and applications. Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss. Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. Achieve a minimum passing score on all claims training exams. Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing Speaking (English), Reading (English), Writing (English), & Key Entering. Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Bonus opportunity (based on company and individual performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance For more information, review "What we offer" on Job Location(s): US - MO - Cape Girardeau.