Part-Time Head of Operations

Position Summary
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Essential Functions
1. Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

Maintain customer/patient confidentiality

3. Merchandise/Presentation

Price merchandise

Stock shelves

Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills, supervision, and influencing skills

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education
High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours
29

Time Type
Part time

Pay Range
The typical pay range for this role is: $16.00 - $23.00

Benefits
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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